ifPeople is Seeking a Contract CRM Consultant (Salesforce.com)

Document Actions

ifPeople is seeking a contract CRM Consultant, experienced in implementing Salesforce.com, to partner with us on upcoming client projects. The company will have ongoing needs for a CRM Consultant on a project-by-project basis, so we are looking to establish a long-term working relationship with a qualified, reliable consultant resource. Candidates should desire to work for non-profit clients in an enterprise led by a fast-moving social entrepreneur in a work environment that fosters learning, leadership, and collaboration. Our team includes a distributed network of 20 people, with many located in South America that are part of FairSource (fair trade software development).

The CRM Consultant is responsible for partnering with clients on constituent relationship management (CRM) implementations, using the Salesforce.com platform in a manner that is collaborative and professional.  The CRM Consultant serves as an analyst, advisor, designer, and project manager for database migration assignments.     A successful candidate will have a proven track-record of successfully maintaining productive relationships with external clients in a consulting capacity.

Responsibilities:

  • Conduct constituent relationship management (CRM) needs assessments with clients
  • Research, analyze, and document client business processes
  • Partner with project managers to determine scope of client projects and identify resource needs
  • Design and implement customized CRM databases using Salesforce.com
  • Plan and execute migration of client’s existing databases
  • Train clients on how to utilize the system, build reports, and access data
  • Provide ongoing support for maintaining data quality, new integrations, and other needs as they arise
  • Serve as internal support for ifPeople’s CRM needs for managing client relationships


Requirements:

  • Experience in database administration
  • Previously served in a consultant role, working with external clients
  • Working knowledge of integrating data management and business needs
  • Experience with Salesforce.com, Javascript, Apex and MS Access, Filemaker, eTapestry, etc. is  preferred
  • Strong presentation and written communication skills
  • Professionalism and courtesy in team and client interaction
  • Resourcefulness, flexibility, and creative energy

 
Preferred:

  • Commitment to working with mission-driven organizations
  • Willingness to contribute to the broader community by participating in forums, blogging, or writing white papers
  • Desire to contribute to a fun work environment


Nature of engagement:

  • ifPeople headquarters is based in Atlanta. We prefer you be a part of our local team.
  • This is a contract position, renewable on an as-needed project-by-project basis
  • If a full-time CRM Consultant position should become available in the future, the successful contract consultant will receive priority consideration.

To Apply:

  • Please send a cover letter that discusses your fit with ifPeople and your most meaningful project management experience, along with your resume/CV, and list of three references to jobs@ifpeople.net. 
  • References will not be contacted without prior notification.  Applications not providing all the information will not be considered.

ifPeople is an equal opportunity employer and supports a diverse workplace.


Work Environment:

ifPeople is a social enterprise with a loft office in the King Historic District of Atlanta and values-driven clients throughout North America. We are a carbon-neutral business that strives to make a positive contribution to our communities.  The business is entrepreneurial, young and growing. Our office is an intense collaborative environment, yet we have fun together, including group lunches and outings.  Software development is completed by creating an integrated team of our US staff with teams of developers based in Latin America (about 20 total).  Work is in English, though Spanish language skills are helpful.  The relationship with the developers is based on Fair Trade and though a program we call FairSource®.  We work on open source software.

ifPeople delivers Custom Software, Web Sites, and Consulting to mission-driven enterprises leading the transition to a more just, sustainable world. We are passionate about our role in contributing to effective online collaboration and communication that adds value to your work. ifPeople also strives towards sustainability in our business model, from climate responsibility to FairSource (fair trade software fostering responsible entrepreneurship).Please see our Web site, www.ifpeople.net, for more information about our company.
 
Personal tools